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Viveo Health Journal

How a video call with a doctor can help you?

Maria Männik Specialist doctor-resident in Family Medicine

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In modern life, where the most expensive resource is human time, a new branch of medicine is developing – telemedicine the provision of health care from distance. This provides a great opportunity to get a quick medical consultation via video and save doctor’s and patient’s time.

The first reference to telemedicine dates back to the 1950s and it began to develop more rapidly in the 1960s, when scientists at NASA (National Aeronautics and Space Administration) realized the need to build a system to remotely monitor the health of astronauts [1]. Over the last decade, the service has come strongly closer to the average user.

For whom is telemedicine suitable for?

Telemedicine is for anyone who urgently needs medical attention. This is a solution for long waiting lines. Also for those who for some reason cannot leave home / work and / or who live far away from medical centers. Telephone and video consultation offers convenience as it can be done at a location of your choice.

How big is the doctor’s responsibility?

Very large, on the basis of a patient’s complaint, the doctor must consider and decide whether a teleconsultation alone is sufficient in this case, or whether the person must also be called to a physical appointment or referred to a specialist doctor. If there is a possibility it is great to refer the patient for analyzes or additional lab tests. The most important advantage of video consultation is its speed and convenience. Compared to a conventional medicine solution, there is no need to go directly to a health care facility, you can use it while traveling, living far away from the city center or simply because there is no time to wait for a doctor’s appointment in the waiting room due to work / family. Also, during viral illnesses, this is a reasonable solution because going to the doctor may contribute others becoming infected.

Telemedicine also has the advantage of obtaining a diagnosis faster.

Usually, only after the initial consultation with a doctor, analyzes and additional lab tests are ordered. The results determine whether and what kind of treatment a person needs. When using telemedicine, you can usually set up a treatment plan and write a prescription after audio or video consultation.

Opportunities of implementing telemedicine services:

The extent of the use of telemedicine services depends on the field: in many cases, the initial visit can be replaced by a video call (cold, allergy, viral disease, etc.) in order to start treatment faster. It is also wise to use video consultation for doctors to forward X-ray results, to monitor patient’s recovery after surgery and to examine how the patient has recovered. Also, through video consultation, a gynecologist can also advise a woman on the choice of family planning tools. Combining a telemedicine service with a traditional doctor’s visit also saves healthcare money, as video consultation is less time consuming and allows both the doctor and the patient to find a suitable time for the visit.

Do you know where telemedicine service is most common? United States, China and India.

Why is USA the most experienced in using telemedicine today?

Due to its geographical and economic location. USA is territorially large, with different landscapes (and hard-to-reach places / villages). It is also an American country that is constantly working on the cost-effectiveness of medicine, finding new ways to get to a doctor quickly and at the same time reduce the cost of one’s treatment.

What is the profitability of teleconsultation?

The introduction of teleconsultations in the field of psychiatry reduced patients’ non-attendance by 30%, which is very important because psychiatric patients in particular have fears about leaving home and about their privacy. [3]


Telemedicine still needs getting used to it by both doctors and patients. The use of technology and the ability of the physician to counsel a patient through video without physically seeing the patient, evolve over time and with the use of service. It is important for us to further develop the field of telemedicine to help both healthcare professionals and patients. Following the example of Viveo, telemedicine has received positive feedback from all of our users.

Used sources:

[1] Kruus, P., Ross, P., Hallik, R., Ermel, R., Aaviksoo, A. (2014). Wider application of telemedicine in Estonia, Research Report. Praxis.
[2] Dave Muoio , March 26, 2019 Report: The global telemedicine market will hit $ 130B by 2025.
[3] Vitor Rocha , 15 Jan 2019 CEO, Philips North America How can telehealth get healthcare to more people?

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